Vol. 10(3), pp. 86-94, June 2022 , 2022.

ISSN: 2384-6151

https://doi.org/10.14662/ijebm2022130

 

 

Full Length Research

 

The Impact of Islamic Banking Products on Jaiz Bank's Customer Patronage in Kano Metropolis

 

*Mr. Aliyu Mohammed, **Dr. Shanmugam Sundararajan & ***Mr. Trimisiyu Omotayo Lawal

 

*Lecturer II, Business Management, Skyline University Nigeria, Kano State, Nigeria, -700225. Email: aliyu.mohammed@sun.edu.ng 08035065680  

**Associate Professor, Business Management, Skyline University Nigeria, Kano State, Nigeria-700225.  

***Lecturer, Department of Economics, Skyline University Nigeria, Kano City, Nigeria-700225 E-mail: trimisiyu.lawal@sun.edu.ng.  

Corresponding author’s Email: s.sundararajan@sun.edu.ng

 

 

Accepted 23 June 2022

Abstract

 

Islamic banking is a kind of banking system that follows Shari'Ah Islamic law and has a basis in Islamic development economics. The study is expected to add to the current body of knowledge about Islamic banking products and customer patronage of Jaiz bank in Kano metropolis. Since the ultimate goal of the Jaiz Bank in Metropolitan Kano (which is the focus of this study) is to serve everyone that has attained the legal age to bank, there is the need to look beyond religion and assess other factors for profiling would-be customers. The objective of the study is to assess the impact of Islamic banking products on Jaiz Bank's customer patronage in Kano metropolis. This study’s model includes two variables: customer patronage as the dependent variable and Islamic banking products as the independent variable, which include Mudarabah (trust finance), Wadiah (safe keeping), Ijara (leasing), and Murabaha (cost plus financing). The study used frequency and percentage tables to summarize demographic data, and simple regression analysis to test the study's hypotheses. For analyzing the data, Software Package Social Sciences (SPSS) was used in the data analyzed in this study. The study found that Mudarabah (trust finance) has a positive and significant impact on business activity, Wadiah (safe keeping), Ijara (leasing), and Murabaha (cost plus financing) on Jaiz Bank's customer patronage in Kano metropolis. This study recommends that Mudarabah, Wadi’ah, Ijarah, and Murabaha are significant in predicting customers' patronage of Islamic banking. Therefore, the management of Jaiz bank should maintain all the significant variables in order to continue to improve Jaiz Bank’s customer patronage.

 

Keywords: Jaiz bank, customer patronage, Islamic banking, Mudarabad, Murabaha, Wadiah, Ijara,

 

Cite This Article As: Aliyu, M., Shanmugam, S., Trimisiyu, O.L. (2022). The Impact of Islamic Banking Products on Jaiz Bank's Customer Patronage in Kano Metropolis. Inter. J. Econ. Bus. Manage.10(3): 86-94