IJEBM |
International
Journal of Economic and Business Management |
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International Journal of Economic and Business Management Vol. 2(2), pp. 19-24, July, 2014. ISSN: 2384-6151 ©2014 Academic Research Journals
Full Length Research
The Impact of Trust Antecedents in Acceptance of Internet Banking in Nigeria
Naimat Popoola Folake
Universiti Teknologi Malaysia, Skudai, Malaysia 81310: E-mail: naima1229@yahoo.com
Accepted 10 July 2014
Trust has been suggested to play a vital
role in acceptance of e-banking. The reluctance to adopt internet
banking in developing countries particularly in Nigeria has been
attributed to lack of trust. The aim of this research was to
investigate the effect of trust antecedents on adoption of internet
banking in Nigeria. This study tested empirically the antecedents of
trust that influence adoption of internet banking. A total of 250
questionnaires were administered to bank customers in the city of
Ibadan, Nigeria. SPSS was utilized to analyze the data. The results
of this study highlight the importance of trust in adoption of
internet banking. The findings revealed that benevolence, ability,
integrity and good reputation have significant impact on trust in
acceptance of internet banking. |
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