Vol. 9(9), pp. 421-431. September, 2021. 

ISSN: 2360-7858

https://doi.org/10.14662/ijalis2021400

 

Full Length Research

 

Abstract

Electronic governance information portals are modern-day means through which the government delivers its societal development policies to the people and garner mandates from them. Civil servants drive e-governance information platforms as they aid quick and easy access to data, increase the efficacy of service presentation to the people, create cooperation among the employees, foster transparency, provide public data and boost the citizens' confidence in the government. Therefore, it is imperative that civil servants are skilled in the use of the computer to drive e-governance portals effectively. The study investigates self-efficacy as a factor predicting the use of e-governance information portal by civil servants in Lagos State, Nigeria. The study adopted the descriptive survey method, with the population consisting of 3902 civil servants with the Lagos State Government. The two-stage sampling technique was used for the study. At the first stage, 60% of the 24 ministries in the Lagos State Civil Service were selected; this returns 14 ministries, while a 10% sampling fraction was used for the second stage. This resulted in 316 civil servants being used in the study. The questionnaire was the primary data collection instrument; data were analysed using percentages, tables and Pearson Product Moment Correlation (PPMC). Findings were presented using tables and figures. Findings revealed that the level of computer self-efficacy of the civil servants in Lagos State was high (mean=33.41). Majority of the respondents used the e-governance portal to share vital information (mean=2.94). There was a significant relationship between computer self-efficacy and use of e-governance portal (Df= 314, N= 316, r= .203**, P < 0.05). It was concluded that a high level of computer self-efficacy will give the civil servants the needed drive and confidence to access information from e-governance portals. Thus, the government should improve access to e-governance information portal by ensuring that the requisite infrastructures like computers, fast internet facilities and stable power supply are provided.

 

Keywords: computer self-efficacy, e-governance information platform, Lagos State Civil Servants.

 

	Cite This Article As: Oladipupo, W.B(2021). Computer self-efficacy as determinants of use of e-governance information portal by selected civil servants in Lagos state, Nigeria. Inter. J. Acad. Lib. Info. Sci. 9(9): 421-431