IJALIS |
International
Journal of Academic Library and Information Science |
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Vol. 6(6), pp. 189–195, September, 2018. ISSN: 2360-7858 DOI: 10.14662/IJALIS2018.058
Full Length Research
An Empirical Study of Factors Influencing Users’ Satisfaction with Online Information Resources in Michael Okpara University of Agriculture, Umudike, Abia State.
1Ugwunna, I.S, 2McAlbert, F.U and 3Onyekweodiri, Emmanuel Nnamdi
1National Root Crops Research Institute, Umudike, Abia State. 2Library, Imo State College of Agriculture, Umuagwo 3Michael Okpara University of Agriculture, Umudike, Abia State.
Accepted 30 June 2018
From its print-based traditional information resources, digital and e-resources is the new bride of library patrons including academic library users. E-resources have improved access to information for scholarship including users in Michael Okpara University of Agriculture, Umudike, Abia State. Availability of online information resources has increased users demand for such innovative services from academic libraries. Provision of online/e-resources has come with many challenges which require proper understanding by librarians. Using descriptive survey research method, challenges like demographic factors, scholars ability to get online information resources, possession of computers/laptops/Internet-enabled/smart phones, cost of access to online information resources and user’ satisfaction with available online information resources were determined. A web-based survey and questionnaire correlated at 79% was used to collect data from 548 respondents representing 10% of the study population. An acceptable mean score/benchmark of 2.5 and above was adopted. The study discovered that demographic factors, ownership of computers/laptops/Internet enabled/smart phones, and satisfaction of scholars information need influence use of electronic/online information resources.
Keywords: Academic Libraries, E-resources, Information Resources, Library Resources, Online Information Resources
Cite This Article As: Ugwunna, I.S., McAlbert, F.U., Onyekweodiri, E.N. (2018). An Empirical Study of Factors Influencing Users’ Satisfaction with Online Information Resources in Michael Okpara University of Agriculture, Umudike, Abia State. Inter. J. Acad. Lib. Info. Sci. 6(6): 189-195
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