International Journal of Academic Library and Information Science
 

International Journal of Academic Library and Information Science

Vol. 6(4), pp. 114–121, June, 2018. 

ISSN: 2360-7858

DOI: 10.14662/IJALIS2018.034

Full Length Research

This study examined the role of librarians in resolving conflict in Nigeria with particular reference to University of Agriculture Makurdi library. Three objectives were achieved and three research questions were answered. Population for this study was 120 subjects comprising of professional and para-professional librarians and was used as sample for the study. Instrument used for this study was constructed questionnaire title ‘Role of Librarians in Resolving Conflict in Nigeria Questionnaire (RLRCNQ)’ and it was validated and tested by lecturers in department of library and information science of Benue State University Makurdi. Data was collected and analysed using mean. Findings revealed that there are services available for librarians in conflict resolution in University of Agriculture Makurdi. Also use of electronic mobile technologies and social media tools were the media through which librarians offer their services. The study concluded that there are problems encountered by librarian in rendering conflict resolution service. Library staff play vital role in resolving conflict. It was recommended that the identified strategies for conflict resolution should be used by agency for conflict management to resolve conflict among people in Nigeria, University management should ensure proper implementation of established library policy on conflict management information services and technological infrastructures like internet facilities for enhancing information dissemination should be established.

Key words: Librarians, Resolution and Conflict

Cite This Article As: Nwafornso TT, Obiora CH-N (2018). The Role of Librarians in Resolving Conflict in Nigeria: Case Study of University Of Agriculture Makurdi Library. Inter. J. Acad. Lib. Info. Sci. 6(4): 114-121

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