IJALIS |
International
Journal of Academic Library and Information Science |
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International Journal of Academic Library and Information Science Vol. 5(8), pp. 256�272, November, 2017. ISSN: 2360-7858 DOI: 10.14662/IJALIS2017.069
Full Length Research
The Effect of Library Automation on Effective Service Delivery in Academic Libraries in Plateau State, Nigeria
1*Dr. Igbashal, Anthony Agena, and 2Beetseh, Kwaghga
1,Francis Sulemanu Idachaba Library, University of Agriculture Makurdi, PMB 2373. 1*Corresponding author�s 1E-mail: igbash@yahoo.com, 3E-mail: famarentor@gmail.com
2University Library, Federal University of Agriculture Makurdi, PMB 2373. E-mail: beetsekwaghga@gmail.com
Accepted 12 November 2017
The study investigated the effect of library automation on effective library services delivery in academic libraries in Plateau State, Nigeria. The study looked at the impact of KOHA software. Internet, CD-ROM, Mobile Technology and OPAC on effective library service delivery. Five specific objectives with corresponding research questions guided the study and five hypotheses were formulated and tested at 0.05 level of significance. The study adopted a survey research design. The target population for the study was the entire 321 library staff made up on professional and non-professional library staff in the academic libraries in Plateau State. Since the population was not large, the study made use of all the 321 library staff in the three institutions � University of Jos, Plateau State University and Federal College of Education, Pankshin. The instrument for data collection was a self developed structured questionnaire titled �Impact of Library Automation on Effective Library Service Delivery Questionnaire (ILAELSDQ). The reliability of the questionnaire was established using Cronbach Alpha method and a reliability coefficient of 0.86 was obtained. Data collected was analyzed using Means and Standard Deviation to answer the research question and Chi-Square Statistic to test the null hypotheses at 0.05 level of significance. Findings of the study revealed that, Koha software, Internet and Compact Disc Read-Only Access Memory (CD-ROM) significantly impacts positively, effective library service delivery in academic libraries in Plateau State. Further, the findings revealed a positive impact of Mobile technology and Online Public access (Catalogue on effective library service delivery in academic libraries in Plataea State. The study concluded that automation of library operations in academic libraries in Plateau State has greatly impact effective library service delivery among the staff. Recommendations were made among other that academic libraries yet to adopt Koha software to library operation should take drastic efforts in doing so as this can reduce work load on library staff this enhancing their effective service delivery, acquisition and installation of academic library�s own internet server to ensure that the library has absolute control over its activities to deliver effective library service should be adopted in libraries as this may facilitate resource sharing by library staff thus enhancing their delivery of library services and since the use of OPAC has been found to greatly impact effective service delivery in academic libraries, libraries which has not subscribed to its use in cataloguing of library resources should endeavor to do as this can reduce the work of the cataloguing staff to address promptly any challenges that they may encounter in operating the system.
Keywords: Effect, Library Automation, Effective Service Delivery and Academic Libraries
Cite This Article As: MARTYNS, E., IGBASHAL, A.A., TOR-AKWE, H.F., BEETSEH, K. (2017). The effect of Library Automation on Effective Service Delivery in Academic Libraries in Plateau State, Nigeria. Inter. J. Acad. Lib. Info. Sci. 5(8): 256-272
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