Academic Research Journal on Health Information Management

Vol. 5(1), pp. 1-7, January 2024

ISSN: 2734-2190

https://doi.org/10.14662/arjhim2024010

 

Full Length Research

 

 

Services delivered by health records professionals in tertiary hospitals in north-central Nigeria

 

Kolawole, Abdurrahman Yahya

 

Departmentof Health Information Management, Kwara State College of Health Technology Offa.  

Corresponding author's E-mail: abdurrahmankolawole@mail.com  

Accepted 18 January 2024

Abstract

Abstract: The aim of the study is to investigate services delivered by health records professionals in tertiary hospitals in North-Central Nigeria. Health records management practices is imperative in any hospital in ensuring quality service delivery. The study adopted survey research design. The population comprised of 600 Health Records Professionals in tertiary hospitals in North-Central Nigeria. A sample size of 234 professionals participated in the study. Findings revealed that there are various services delivered by Health Records Professionals in the various hospitals surveyed. It can be deduced from the table that there is generally high service delivery in the hospitals with the overall mean score of 3.26 on a scale of 4 points. The study concluded that there was generally high service delivery of Health Records Professionals in tertiary hospitals in North-Central Nigeria. Federal government should ensure that policies affecting retention of health records in the hospitals are formulated and implemented as this was found lacking in most of the hospitals. The management of the various hospitals should ensure the provision of adequate materials for health records creation in the hospitals as findings revealed it is a challenge faced by most of them. Also, health records professionals should pay more attentions to the creation, storage and retrieval of patients’ records in their various hospitals.

 

Keywords: Health records management, Service delivery, Tertiary hospitals, North-Central Nigeria.

Paper type: research