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 International Journal of Economic and Business Management Vol. 2(2), pp. 19-24,

July, 2014. ISSN: 2384-6151 2014 Academic Research Journals

 

Full Length Research

 

The Impact of Trust Antecedents in Acceptance of Internet Banking in Nigeria

 

Naimat Popoola Folake

 

Universiti Teknologi Malaysia, Skudai, Malaysia 81310: E-mail: naima1229@yahoo.com

 

Accepted 10 July 2014

Abstract

 

Trust has been suggested to play a vital role in acceptance of e-banking. The reluctance to adopt internet banking in developing countries particularly in Nigeria has been attributed to lack of trust. The aim of this research was to investigate the effect of trust antecedents on adoption of internet banking in Nigeria. This study tested empirically the antecedents of trust that influence adoption of internet banking. A total of 250 questionnaires were administered to bank customers in the city of Ibadan, Nigeria. SPSS was utilized to analyze the data. The results of this study highlight the importance of trust in adoption of internet banking. The findings revealed that benevolence, ability, integrity and good reputation have significant impact on trust in acceptance of internet banking.

Keywords: Internet banking, trust, antecedents of trust, Nigeria.



 

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