International Journal of Academic Research in Education and Review

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International Journal of Academic Research in Education and Review

Vol. 3(10), pp. 261-281. December, 2015.

ISSN: 2360-7866

DOI: 10.14662/IJARER2015.040


Full Length Research


Staffs’ perception towards the implementation of business process re-engineering (BPR): The case of Mekelle University


Alemt Abay


Aksum University, P.O. Box 1010. Aksum, Tigray, Ethiopia. Email: alemat_abay@yahoo.com


Accepted 17 November 2015




The purpose of this study was to assess staffs’ perception regarding BPR implementation at MU. Specifically, it was intended to explore the staffs' perceived awareness of BPR, perceived potential benefits of BPR , perceived values of BPR measurement and reward systems, perceived level of importance of BPR success factors, and finally the staffs’ overall satisfaction with the new world of work. To address these research problems, a quantitative descriptive survey method was employed. Samples were selected using simple random sampling preceded with stratified sampling technique. This was done to maintain higher probability of gathering a wide range of views from the participants. As a result, 156 samples out of 2450 target population were taken. The data were collected using primarily close-ended questionnaire which was validated through suggestions of experts and its reliability was maintained by conducting pilot study and computing Cronbach’s alpha coefficient. The data collected were analyzed using descriptive statistics: percentage, mean, and standard deviation. Finally, the result of the analysis was found to reveal that: Favorable awareness of BPR implementation regarding its nature, requirement, and purpose; BPR potential benefits were observed to unfavorably be perceived, i.e., low level of perception is observed regarding the potential benefits of BPR; BPR measurement and reward system was perceived as valuable by many of the participants; Higher number of participants believed on the selected BPR success factors to be important at MU; and finally Low satisfaction level with the new work environment was observed among the participants.

Key words: Perception, staff, BPR, Mekelle University.


Cite This Article As: Abay A (2015). Staffs’ perception towards the implementation of business process re-engineering (BPR): The case of Mekelle University. Inter. J. Acad. Res. Educ. Rev. 3(10): 261-281



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