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International
Journal of Academic Research in Education and Review |
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International Journal of Academic Research in Education and Review Vol. 3(10), pp. 261-281. December, 2015. ISSN: 2360-7866 DOI: 10.14662/IJARER2015.040
Full Length Research
Staffs’ perception towards the implementation of business process re-engineering (BPR): The case of Mekelle University
Alemt Abay
Aksum University, P.O. Box 1010. Aksum, Tigray, Ethiopia. Email: alemat_abay@yahoo.com
Accepted 17 November 2015
The purpose of
this study was to assess staffs’ perception regarding BPR implementation
at MU. Specifically, it was intended to explore the staffs' perceived
awareness of BPR, perceived potential benefits of BPR , perceived values
of BPR measurement and reward systems, perceived level of importance of
BPR success factors, and finally the staffs’ overall satisfaction with
the new world of work. To address these research problems, a
quantitative descriptive survey method was employed. Samples were
selected using simple random sampling preceded with stratified sampling
technique. This was done to maintain higher probability of gathering a
wide range of views from the participants. As a result, 156 samples out
of 2450 target population were taken. The data were collected using
primarily close-ended questionnaire which was validated through
suggestions of experts and its reliability was maintained by conducting
pilot study and computing Cronbach’s alpha coefficient. The data
collected were analyzed using descriptive statistics: percentage, mean,
and standard deviation. Finally, the result of the analysis was found to
reveal that: Favorable awareness of BPR implementation regarding its
nature, requirement, and purpose; BPR potential benefits were observed
to unfavorably be perceived, i.e., low level of perception is observed
regarding the potential benefits of BPR; BPR measurement and reward
system was perceived as valuable by many of the participants; Higher
number of participants believed on the selected BPR success factors to
be important at MU; and finally Low satisfaction level with the new work
environment was observed among the participants. Cite This Article As: Abay A (2015). Staffs’ perception towards the implementation of business process re-engineering (BPR): The case of Mekelle University. Inter. J. Acad. Res. Educ. Rev. 3(10): 261-281
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