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International
Journal of Academic Library and Information Science |
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Vol. 6(7), pp. 213–221, October, 2018. ISSN: 2360-7858 DOI: 10.14662/IJALIS2018.062
Full Length Research
Awareness and perception of e-governance information portal by undergraduates of University of Lagos, Nigeria
Olawale Oyewole1*, Oluwatoyin Omotayo2 and Benjamin Nwobu3
1 Department of Library, Archival and Information Studies, University of Ibadan, Nigeria *Email of corresponding author: oyewolebaba01@yahoo.com 2. Department of Library, Archival and Information Studies, University of Ibadan, Nigeria 3. Federal College of Education (Technical) Lagos, Nigeria
Accepted 16 October 2018
E-governance information portal is the platform that makes it possible
for government to render services electronically. E-governance promotes
efficiency, transparency and accountability of government functions,
convenient and faster access to government services, improved democracy
and lower costs of administrative services. However, there seems to be a
dearth of literature on e-governance within the Nigerian context as most
of the studies that have been carried out on citizens’ awareness and
perception of e-governance were done outside the African continent and
majority did not study undergraduates. This makes this study imperative.
Descriptive survey research design was adopted for the study and the
study population consisted of 25095 undergraduates of the University of
Lagos, Nigeria. The multistage random sampling technique was used to
select a sample size of 232 and the questionnaire was the instrument
used for data collection. Findings showed that the level of awareness of
e-governance information portal of Lagos State (Citizens Gate App) by
majority of the respondents was low as indicated by close to half of the
undergraduates 109 (48.4%). Majority of the respondents had a positive
perception of the e-governance information portal of the Lagos State
Government. A significant number of the respondents (mean=3.06) noted
that the electronic application (app) could bring governance close to
the people. The e-governance information portal will not be able to
assist the government in providing dividends of democracy if awareness
about the existence of this portal is low and if the citizens do not
perceive the portal as useful. It was recommended that the individuals
in charge of the Citizens Gate App need to intensify their awareness
creation.
Cite This Article As: Oyewole, O., Omotayo, O., Nwobu, B. (2018). Awareness and perception of e-governance information portal by undergraduates of University of Lagos, Nigeria. Inter. J. Acad. Lib. Info. Sci. 6(7): 213-221
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